Shipping policy

SHIPPING LOCATIONS:
AK, AL, AR, AZ, CA, CT, DC, DE, FL, HI, IA, ID, IL, IN, KY, LA, MA, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, SC, SD, TN, TX, VA, VT, WA, WI, WV, & WY.

ORDER PROCESSING AND SHIPPING:
Orders are shipped from our fulfillment center within 1-2 business days, Monday – Friday. Most orders placed before 2pm CST Monday – Friday will be shipped the same day. All orders placed after 2pm CST on Fridays will be fulfilled and shipped on the following Monday.
A slight delay may occur during limited-time product releases and during site-wide sales (such as Black Friday) due to significant short-term increase in demand and during certain holidays as our employees get a few extra days off to spend with those they love. Thank you in advance for your understanding.

If you would like additional information regarding the whereabouts of your package, you can reach us via email at sales@enjoydaydreamer.com.
Because our products contain CBD and THC, a signature of a person 21 years of age or older may be required upon delivery.

DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping Rates: We charge a flat-rate of $7.50 for orders up to $75. We offer free shipping on orders over $75.

E-mails About Your Order
After you place your order, you will receive e-mails about your order. Below are examples of e-mails you might receive:

• Order Confirmation. This e-mail confirms that we have received your order and includes your order number. Keep this e-mail for your records.
• Shipment Confirmation. This e-mail confirms that your order, or part of your order has shipped. You may receive multiple e-mails depending on the Products you selected, or if you ordered multiple Products and they were shipped separately. The arrival time of your order depends on the shipping method selected, Product selected, and your shipping location.
• Important Notice About Your Order. There are a few reasons why you would receive this e-mail, including: difficulty in processing your order, inability to ship to the address provided, duplicate order, cancellation of order. Should you receive a notice like this, please email us at sales@enjoydaydreamer.com immediately so the problem can be addressed.

Tracking Your Order
At our warehouse, tracking numbers are assigned to packages almost immediately and generally appear on our website along with your order information. Orders placed on www.enjoydaydreamer.com may be delivered by one of several different carriers and shipping methods. Therefore, tracking availability may vary depending on the type of Product you purchased, the shipping method you selected during checkout, and the carrier that is delivering your Product(s).

Finding Your Order Status
The status of your order is easy to find.
Check your e-mail. You were required to enter an e-mail address during checkout; you will receive e-mails at your address keeping you up to date about the status of your order.

Visit the Site. Sign-in for Your Order History at www.enjoydaydreamer.com twenty-four (24) hours a day. If you signed up for a Day Dreamer account, you may view information about your most recent orders (including tracking information) as well as past orders.
Contact us. If you still have questions about your order, please email us at sales@enjoydaydreamer.com.

REFUND POLICY

Unfortunately, there are certain types of items that cannot be returned, like perishable goods. Since our products are perishable, they cannot be returned. 

Feel free to contact us for any return questions at sales@enjoydaydreamer.com

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.